CUSTOMER FAQ’S

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URBAN CUSTOMS FREQUENTLY ASKED FLOORING QUESTIONS

Urban Customs is a professional flooring contractor offering all types of flooring installations, including Stone flooring, Hardwood flooring, Bamboo flooring, Wood floor refinishing and much more. Having a new floor not only improves the look and feel of your home, but also greatly helps increase the value. Continue below to read some of our most common flooring questions we often get from many of our customers. If you have any additional questions for us that aren’t covered on this page, we urge you to please reach out to one of our Customer Service Representatives to get the answers you need. Give us a call today at 480-747-2516 as we are always happy to help!

COMMON FLOORING FAQ’S

WHERE CAN I FIND PRICING FOR MY PROJECT?

At Urban Customs, you can find pricing online, over the phone, or by sending us a message through our contact page.

ARE THERE ADDITIONAL CHARGES WHEN WE GET AN ESTIMATE?

There are never any hidden fees when we quote out projects. We take pride in always being honest and up-front with our pricing.

CAN AN ENGINEERED WOOD FLOOR BE REFINISHED?

Yes, in most cases you can refinish an engineered floor a few times.

IF I HAVE AN ISSUE WITH MY FLOOR, WHAT DO I DO?

Please contact us today and we will be happy to assist you.

IS A FACTORY-FINISHED FLOOR OR A SITE-FINISHED FLOOR BETTER FOR ME?

Each method has its own benefits and advantages, and choosing the right method will depend on the level of customization you want to achieve and your personal preference.

CAN I CHANGE THE COLOR AND/OR FINISH OF MY CURRENT WOOD FLOOR?

Yes, we can change the color or finish of any solid wood floor. Sometimes even without the mess of sanding. Contact us today to learn more!

GET A FLOORING SERVICE QUOTE TODAY!

Want to receive a flooring estimate from one of our expert contractors? Feel free to give us a call today at 480-747-2516. We can help with any flooring installations, repairs, restorations or refinishing you may need in Phoenix, Glendale, Peoria, Surprise or anywhere else Valley Wide!